Terms and Conditions

Last Updated: December 2, 2025

Welcome to Truvle. These Terms and Conditions ("Terms") govern your access to and use of Truvle's website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using the Services provided by Truvle ("we," "us," or "our"), you ("user," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Truvle.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Services under applicable laws
• Provide accurate, current, and complete information during registration

By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access or security breaches
• Accept responsibility for all activities that occur under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem appropriate. You may terminate your account at any time by contacting us at support@truvle.com.

4. Description of Services

Truvle provides AI-powered services utilizing Large Language Models (LLMs) and other artificial intelligence technologies. Our Services may include, but are not limited to:

• AI-generated content and responses
• Natural language processing and understanding
• Machine learning-powered analysis and insights
• Automated content generation and assistance
• Other AI-related features as we may introduce from time to time

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

5. Use of AI and Data Training

5.1 Data Collection for AI Improvement

By using our Services, you acknowledge and agree that:

• We collect data about your interactions with our AI systems, including your inputs (prompts, queries, content) and the AI-generated outputs
• This data helps us improve the accuracy, performance, and capabilities of our AI models
• We may use anonymized and de-identified data derived from your usage to train and improve our AI models

5.2 Anonymization and De-identification

5.3 Third-Party AI Providers

We may utilize third-party AI and LLM providers to power certain features of our Services. When we do:

• We ensure such providers have appropriate privacy and security safeguards
• We implement contractual protections regarding the use of your data
• We limit data sharing to what is necessary to provide the Services
• We prohibit third parties from using your data to train their models unless proper anonymization is applied

6. User Conduct and Acceptable Use

6.1 Prohibited Activities

You agree not to use the Services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any fraudulent, deceptive, or manipulative practices
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers or networks connected to the Services
• Use automated means (bots, scrapers, crawlers) without our express written permission
• Reverse engineer, decompile, or disassemble any aspect of the Services
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices

6.2 Prohibited AI Use Cases

You specifically agree not to use our AI Services to:

• Generate content that violates laws or regulations, including but not limited to content that is defamatory, fraudulent, or infringes intellectual property rights
• Create deepfakes, misleading impersonations, or other deceptive synthetic media
• Develop weapons, explosives, or other dangerous materials
• Generate spam, malware, phishing content, or other malicious materials
• Create content promoting violence, hatred, or discrimination
• Exploit, harm, or attempt to exploit or harm minors in any way
• Generate content for academic dishonesty or plagiarism
• Attempt to extract or reverse engineer our AI models or training data
• Circumvent safety features or content filters built into our AI systems

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services, including all content, features, functionality, software, algorithms, AI models, and technology, are owned by Truvle and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes, subject to these Terms.

7.2 Your Content

You retain ownership of any content you submit to the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display such content in connection with providing and improving the Services.

7.3 AI-Generated Content

7.4 Feedback

If you provide us with any feedback, suggestions, or ideas about our Services ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and commercialize such Feedback without attribution or compensation.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

Key privacy principles related to our AI Services:

• We use anonymized data for AI training purposes
• We implement strong security measures to protect your data
• You have rights regarding your data, including access, correction, and deletion
• You can opt out of having your data used for AI training

9. Payment and Subscription Terms

9.1 Fees

Certain features of the Services may require payment of fees. All fees are stated in U.S. dollars unless otherwise specified and are non-refundable except as required by law or as expressly stated in these Terms.

9.2 Subscription Services

If you purchase a subscription:

• Subscriptions automatically renew at the end of each billing period unless cancelled
• You authorize us to charge your payment method for renewal fees
• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• We may change subscription fees with advance notice, and changes apply to subsequent billing periods

9.3 Payment Processing

Payments are processed through third-party payment processors. You agree to their terms and conditions. We do not store your complete payment card information.

10. Disclaimers and Limitations of Liability

10.2 AI-Specific Disclaimers

With respect to our AI Services, you acknowledge and agree that:

• Accuracy: AI-generated content may contain factual errors, hallucinations, outdated information, or biases. We do not guarantee the accuracy of AI outputs.
• No Professional Advice: AI-generated content does not constitute professional advice (legal, medical, financial, or otherwise) and should not be relied upon as such.
• Independent Verification: You are solely responsible for verifying AI-generated content before use, especially in critical applications.
• Third-Party Models: We may use third-party AI models, and we are not responsible for their performance or outputs.
• Model Limitations: AI models have inherent limitations, including knowledge cutoff dates, inability to access real-time information, and potential for generating harmful content despite safety measures.
• No Liability for AI Decisions: We are not liable for decisions you make based on AI-generated content.

10.3 Limitation of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Truvle, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content or use of AI-generated content
• Your use of AI-generated content in ways that violate laws or third-party rights

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before filing a claim, you agree to contact us at info@truvle.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations for at least 30 days.

12.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute arising from or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English.

12.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and Truvle individually. To the fullest extent permitted by law, you agree that:

• No arbitration or proceeding shall be joined with any other
• There is no right or authority for any dispute to be arbitrated on a class-action basis or in a purported representative capacity
• No arbitrator shall have authority to consolidate more than one person's claims

12.4 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at info@truvle.com or through your account settings. Upon termination, your right to use the Services will immediately cease.

13.2 Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include:

• Violation of these Terms
• Fraudulent or illegal activity
• Requests by law enforcement or other government agencies
• Discontinuance or material modification of the Services
• Unexpected technical or security issues

13.3 Effect of Termination

Upon termination:

• Your right to use the Services immediately ceases
• We may delete your account and User Content
• You remain liable for all obligations accrued prior to termination
• Sections that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Truvle regarding the Services and supersede all prior agreements and understandings.

14.2 Waiver and Severability

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. If any provision is found unenforceable, the remaining provisions will remain in full force and effect, and an enforceable term will be substituted that reflects our intent as closely as possible.

14.3 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

14.4 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14.6 Notices

We may provide notices to you via email, regular mail, or postings on our website. Notices to us must be sent to legal@truvle.com or our mailing address.

14.7 Export Controls

You agree to comply with all applicable export and import control laws and regulations in your use of the Services. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

15. Contact Information

16. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

You specifically acknowledge and agree to the AI-related terms, including:

• The use of your anonymized data for AI training purposes (subject to opt-out)
• The limitations and potential inaccuracies of AI-generated content
• Your responsibility to verify AI-generated content before use
• The disclaimers of warranties and limitations of liability related to AI Services